ORANGE TECHNOLAB MIDDLE EAST FZE is engaged in undertaking IT Annual Maintenance Contracts and Annual service contracts. These contracts are signed with renowned companies. We have a team of expert professionals, which are engaged in providing effective maintenance services.
We undertake Annual Maintenance Contract of all the computer systems in your organization. We assure you a timely committed service and a long lasting relationship with your organization. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost. We offer phone and on-site support as well as support for a wide range of hardware. We can offer you with the utmost promising level of customer service.
Below are services offered:-
1. laptop/Desktop maintenance.
2. Problem diagnosis, support and problem rectification for computer systems.
3. Server OS / Management / Administration.
4. Orderly server starts up and shut down of servers.
5. Periodic preventive checks performed on servers.
6. Backup of servers as defined in the AMC contracts.
7. Resolving server breakdowns with the highest priority.
8. Installation of server OS patches/upgrades as & when available.
9. Managing user accounts such as creating, modifying, deleting users and groups.
10. Anti-Virus Management.
11. Email and Internet Management.
12. Identifying LAN faults & getting them resolved.
13. CCTV camera installation & maintenance.
14. System and Software upgrade.